Access Issues

Access Issues

Why am I unable to watch Hulu using VPN360 on Android?

Published · updated

*Issue: I'm trying to watch Hulu, but the website or application knows that I'm using a VPN.*

How To Watch Hulu Using VPN 360

First, please make sure of the following:

1\. You are logged into your paid, Premium subscription so that you can change your Virtual Location. 2\. You are connected to the United States as a Virtual Location. 3\. Your internet connection is fast enough to stream video. 4\. You have turned off Location Services on your mobile device, as follows:

  • For Android, go to SETTINGS>LOCATION on your phone and toggle the location switch to OFF.

If you are watching through the Hulu app, please delete your app data as follows:

If you are using Chrome on your Mobile device, please clear your browser's data using the links or steps below.

  • At the top right of your Chrome browser, click “More Tools” and then “Clear Browsing Data.”

  • Select "All Time."

  • Check the boxes next to "Cookies and Other Site Data" and "Cached Images and Files."

  • Click “Clear Data.”

  • Restart your device

After rebooting, please try to reaccess Hulu.

  • Reconnect to VPN 360 and log into your account.

  • Ensure the app says “Premium” and not “Free."

  • Change to a United States Virtual Location and try accessing your content again.

*Please do not go back to Hulu without VPN 360 turned on. This will ensure that your real IP address will not be saved.*

Because IP addresses are randomly assigned through our servers, another potential workaround is to disconnect and reconnect until you acquire a different IP range. You can check your IP address at http://www.whatsmyip.org.

Then, please send us the following information so that we can troubleshoot further:

  1. Your IP Address with VPN 360 both connected and disconnected

    1. A screenshot of the error message.

*Please be aware that any issue accessing streaming and social media websites using VPN 360 is temporary.*